Native image search
Not an add-on module: visual search is part of the platform.
Product fact sheet
What StoreGentic is
StoreGentic is a multi-tenant SaaS platform for AI search and conversational shopping in e-commerce: it ingests product catalogues and provides hybrid search (semantic, keyword and image) and a chat assistant, both of which can be integrated into any storefront. Data resides in Europe, on infrastructure owned by CodyCloud.
At a glance
| Name | StoreGentic |
|---|---|
| Product type | Software as a service (SaaS) for e-commerce |
| Category | Product search and discovery, conversational commerce |
| Who it is for | Online stores with large catalogues, agencies, platforms, multi-brand groups |
| How it integrates | A widget you drop into your site, or a direct technical connection |
| Languages | Multilingual catalogues and searches in the same store |
| Delivery model | Cloud service (SaaS). Nothing to install on your side |
| Data residency | Europe, on infrastructure owned by CodyCloud Srls |
| Company behind it | CodyCloud Srls (Italy) |
What it does
- Imports your product catalogue from a feed, from a file or from a direct connection to your back-office system.
- Gives you a search that understands what the query means, not just the exact words in it.
- Lets shoppers search by uploading an image, and returns visually similar products.
- Adds a chat assistant that recommends products from your catalogue.
- Keeps the data of every connected store separate, each with its own access keys.
- Measures how many searches turn into clicks, baskets, orders and revenue.
- Keeps the catalogue in sync through scheduled automatic updates.
What it does not do
- It is not an e-commerce platform: it does not handle the basket, payments, shipping or orders.
- It does not replace your back-office system or the system you manage your catalogue with.
- It is not a consumer app: it works inside your own site.
- The assistant does not answer questions outside the catalogue, and it does not invent products.
How we differ
What sets it apart
Chat assistant included
Search and chat are two experiences on the same catalogue, not two separate products.
Built for more than one store
Multi-store management is part of the architecture, not an extra for large accounts.
Platform-independent
It sits alongside any e-commerce system instead of replacing it.
Infrastructure we own
The processing stays on our own servers in Europe, with no outside AI providers.
Starts from the product feed
The starting point is the export your store already produces for price comparison sites.
Alternatives and competitors
We are in the same category as Algolia, Klevu, Constructor, Nosto, Bloomreach and Coveo. What sets us apart: image search is native, the chat assistant is already included, several stores run on the same catalogue. And the number-crunching happens on our own servers in Europe, without going through anyone else’s artificial intelligence services.
Results you can check
The numbers we can show you
Searches that lead to a click
+14.39%
85.87%
Almost nine searches out of ten find something to open.
Searches that lead to a purchase
+3.03%
2.04%
One search out of fifty ends in an order.
Value of a single search
+42.1%
€ 7.04
Revenue generated divided by the number of searches.
Figures measured by the StoreGentic analytics dashboard on installations in production. Percentage changes are calculated by the platform against the previous comparable period. Recorded on 27 July 2026.
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