It handles requests with several constraints
“250 eco-friendly gadgets under € 3, delivered by the 15th”: four conditions, one sentence.
Conversational assistant
The shop assistant your e-commerce never had
It knows the catalogue by heart, asks the right questions, gets to the product. It only talks about your items, and it answers on shipping and returns too: what the catalogue does not hold, it learns from your site and from the documents you upload.
The problem
Online, an undecided customer is a lost customer
In a shop, someone steps in and helps. Online, they get a grid of products and a column of filters.
- Without the trade jargon, nobody knows which filters to use.
- Budget, quantity and deadlines don't fit in a search box.
- The same questions reach your sales team every single day.
- Outside office hours, nobody answers.
The answer
What it can do
It searches while it talks
It queries the catalogue live and shows real products, with item code and price.
It doesn't invent products
If you don't stock it, it says so. That is the number one problem with generic assistants.
It answers in the customer's language
Same catalogue, same quality of answer in every market you sell to.
It knows what is not in the catalogue
A crawler reads your site. You upload data sheets, price lists and manuals. Shipping, returns and lead times reach the answers.
It takes load off your sales team
Sizes, minimum order quantities and stock questions stop arriving by e-mail.
The outcome
Where the result shows up
On B2B catalogues and configurable products, where the gap between “I'm just looking” and “I know what to order” stalls the sale.
Point it at your own catalogue
The chat assistant is on every plan, Free included: only the number of conversations per month changes. Create your account and ask it the questions your customers ask you.
Free plan: one store and up to 500 products, no credit card.