It handles requests with several constraints
“250 eco-friendly gadgets under € 3, delivered by the 15th”: four conditions, one sentence.
Conversational assistant
The shop assistant your e-commerce never had
It knows the catalogue by heart, asks the right questions, gets to the product. It only talks about your items.
The problem
Online, an undecided customer is a lost customer
In a shop, someone steps in and helps. Online, they get a grid of products and a column of filters.
- Without the trade jargon, nobody knows which filters to use.
- Budget, quantity and deadlines don't fit in a search box.
- The same questions reach your sales team every single day.
- Outside office hours, nobody answers.
The answer
What it can do
It searches while it talks
It queries the catalogue live and shows real products, with item code and price.
It doesn't invent products
If you don't stock it, it says so. That is the number one problem with generic assistants.
It answers in the customer's language
Same catalogue, same quality of answer in every market you sell to.
It never clocks off
Evening and weekend questions get an answer straight away, not on the next working day.
It takes load off your sales team
Sizes, minimum order quantities and stock questions stop arriving by e-mail.
The outcome
Where the result shows up
On B2B catalogues and configurable products, where the gap between “I'm just looking” and “I know what to order” stalls the sale.
Let's point it at your catalogue
Thirty minutes: we ask it the questions your customers ask you, and watch how it answers.
No commitment, no credit card.