Day 0
You connect the catalogue
You install the plugin for WordPress. The plugin reads the catalogue and sends it. Without a plugin, you upload the catalogue file yourself.
What you need: the credentials for your store, or the catalogue file.
Setup
How StoreGentic goes live on your e-commerce site
This is not a site rebuild. If your feed is ready, you see the first search working the same day.
Day 0–1
StoreGentic studies the catalogue
It goes through names, descriptions, attributes and images. It learns that “water bottle” and “insulated flask” are the same thing.
What you need: nothing. The platform does the work.
Day 1–2
You try the search in the panel
The search runs on your real catalogue, before you touch the site. Here you set the order of the results.
What you need: an hour to try it.
Day 2–5
It goes live on the site
The plugin turns on search and chat in the store. Without a plugin, you paste the HTML widget into the pages. The design stays yours.
What you need: access to the store admin, or to the theme.
From then on
The catalogue updates itself
Automatic updates every hour, every day or in real time. New products included.
What you need: nothing.
What we need from you
How the data arrives
Native plugin
The plugin for WordPress reads the catalogue and sends it. You export nothing by hand. The ones for PrestaShop, Shopify and Magento 2 are coming.
Catalogue file
You upload the catalogue from the panel or from an external service. Formats: JSON, TSV and Google Merchant Feed.
Site crawler
The crawler reads the pages of your site. The text becomes the knowledge base of the chat assistant.
Documents
You upload data sheets, price lists and manuals. Formats: PDF, Word, TXT, HTML, CSV and images.
The catalogue feeds the search. The crawler and the documents feed the chat: they give it the context the catalogue does not hold — shipping, returns, delivery times. From the catalogue we need at least product code, name, description, category, price, availability and image. The more attributes you upload — colour, material, size — the better the search tells variants apart.
What you can measure
From search to order, step by step
The dashboard doesn’t count searches: it counts how many turn into revenue. This is a real reporting period.
- 85,87% delle ricerche si chiude con una scheda prodotto aperta
- 7,04 € di fatturato generato in media da ogni ricerca
- Margine e non solo fatturato, sugli stessi ordini
From search to order
1–27 July 2026
Search submitted
5,252
starting point
Result opened
4,510
85,9% on the previous step · 85,9% of the total
Product added to basket
572
12,7% on the previous step · 10,9% of the total
Checkout started
226
39,5% on the previous step · 4,3% of the total
Order completed
107
47,3% on the previous step · 2,0% of the total
Figures measured by the StoreGentic analytics dashboard on installations in production. Percentage changes are calculated by the platform against the previous comparable period. Recorded on 27 July 2026.
We start from your product feed
It’s the only thing you need: the feed you already export for Google Shopping works as it is. Create a free account and start from there.
Free plan: one store and up to 500 products, no credit card.